Shift Supervisor

CVS Health • Dunwoody, GA

1d • $17 - $24

About The Position

A Shift Supervisor is a key leader who supports the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager or Operations Supervisor is onsite, the Shift Supervisor leads store staff, ensures smooth store operations, and ensures completion of all opening and closing procedures.

The role includes supervising and coordinating store crew activities, communicating with store management and crews, assisting customers and resolving customer relations issues in accordance with company policy, and maintaining customer and patient confidentiality. The Shift Supervisor also prices and stocks merchandise, executes displays and signage for weekly, promotional, and seasonal merchandise, maintains off-shelf merchandise displays, and resets departments according to planograms.

This is a part-time position with an anticipated schedule of 25 hours per week. The role requires flexibility to work some early morning, overnight, and weekend shifts, overtime as needed, and to respond to urgent store issues. The stated pay range is $16.50–$24.00 per hour.

Requirements

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
• Ability to work overtime as needed and respond to urgent store issues.

Nice To Haves

• Experience as a retail supervisor.
• High school diploma or equivalent (preferred but not required).

Responsibilities

• Work effectively with store management and store crews.
• Supervise store crew by assigning, directing, and following up on activities.
• Communicate information effectively to and from store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture by greeting customers, offering help, and thanking them.
• Handle customer relations issues in accordance with company policy and promote a positive shopping experience.
• Maintain customer and patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signage, and inventory for weekly, promotional, and seasonal merchandise.
• Execute and maintain off-shelf merchandise displays.
• Reset departments following planograms (POGs).
• Lead store staff and ensure smooth store operations when no manager or Operations Supervisor is onsite.
• Ensure completion of all opening and closing procedures.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED