Shift Supervisor- Airport

CC Holdings Restaurant Management Group•Indianapolis, IN

21h•$17 - $19•Onsite

About The Position

CC Holdings Restaurant Group is hiring full-time and part-time Shift Supervisors for its Java House Bistro, Lift Off, and Shapiros location at the Indianapolis International Airport. The role includes supervisory duties as well as Sandwich Artist, cashier, and customer service responsibilities as needed. The position operates in a fast-paced restaurant environment and requires schedule flexibility, including nights and weekends. Operating hours are Monday through Sunday, from 5:00 AM to 11:00 PM, with shifts varying. The anticipated start date is between October and December, depending on hiring and onboarding timelines. The Shift Supervisor leads daily restaurant operations and supports the team in delivering welcoming, efficient service while maintaining company standards and culture. Physical functions may include extended standing and walking, food preparation and handling, operating restaurant equipment, and lifting, carrying, pushing, or pulling items consistent with the role. Essential functions must be performed with or without reasonable accommodation; accommodation requests are evaluated individually in accordance with applicable law.

Requirements

Valid driver’s license required to obtain an airport parking pass.
Flexible schedule availability required.
Ability to perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Supervisory experience in the food industry preferred.
Prior supervisor, sandwich artist, cashier, or customer service representative experience preferred but not required.

Responsibilities

Oversee daily shift operations and employee performance.
Handle customer requests and resolve complaints professionally to maximize customer satisfaction.
Maintain a clean, organized, and fully stocked workspace.
Ensure smooth daily production and service operations.
Perform sandwich artist, cashier, and customer service responsibilities as needed.
Prepare sandwiches, wraps, salads, and protein bowls according to Nature’s Table standards.
Maintain food safety, sanitation, and quality standards.
Process cash, debit, and credit card transactions accurately.
Balance cash drawers and follow cash-handling procedures.
Provide excellent customer service and promote a welcoming environment.
Assist with training and mentoring new team members.
Support operations while maintaining company standards and culture.
Lead opening, mid, and closing shifts from start to finish.
Set expectations for urgency, hospitality, and professionalism.
Ensure appropriate station coverage and team positioning.
Adjust staffing in real time based on business volume.
Maintain smooth service flow and prevent bottlenecks at the register, expo, or kitchen.