Shift Supervisor (Evening and Overnight)

Wonder•New York, NY
•Onsite

About The Position

At Wonder, the Shift Supervisor oversees kitchen operations to help ensure high-quality food and service. The role leads restaurant team members through service activities, including opening, preparation, and closing duties, and works with chef leadership and other departments to maintain a strong guest experience. It supports overnight operations, with schedules generally falling between late evening and early morning; schedules vary by location and business needs. The position is available full-time or part-time in Chelsea. Pay is $21.50 per hour, with an additional $2.00 per hour automatically applied to hours worked between 12:00 AM and 5:00 AM.

Requirements

  • At least 1 year of experience supervising or leading team members in a quick-service or full-service restaurant.
  • Ability to lead and motivate a team in a fast-paced environment.
  • Attention to detail and a strong drive for efficiency and accuracy.
  • Professionalism and adherence to policies and procedures.
  • Effective verbal and written communication skills.
  • Strong teamwork skills.
  • At least 18 years of age and legally authorized to work in the United States.
  • Ability to lift 50 pounds.
  • Ability to stand for a full shift while working.
  • Availability to work evenings, overnight shifts, and weekends.
  • Food Manager Certificate as required by state, county, or local health departments.

Responsibilities

  • Lead restaurant team members in service activities, including opening, preparation, and closing duties.
  • Work with the chef leadership team and other departments to provide guests with high-quality service.
  • Receive and process kitchen orders and deliveries in accordance with company protocol.
  • Communicate with restaurant staff about stock levels and help with supplies and ordering.
  • Ensure safety, sanitation, and hygiene practices are followed in back-of-house areas and according to cleaning schedules.
  • Monitor kitchen operating costs and follow budget guidelines.
  • Ensure kitchen equipment is used safely and securely and remains in working order.
  • Conduct pre- and post-service briefings with front- and back-of-house staff.
  • Ensure operating and quality standards are met.
  • Maintain a professional and ethical leadership style.
  • Participate in training, coaching, and development for restaurant employees.

Benefits

  • Medical, dental, and vision insurance.
  • 100% employer-paid life insurance.
  • 401(k) retirement plan.
  • Employer match for a Health Savings Account (HSA).
  • 1.5x pay rate on company holidays.
  • Learning and development opportunities to advance your career.
  • Employee stock.
  • Employee discount.
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