Shift Supervisor

Golden Harbor Assisted Living • Sheboygan, WI

1d

About The Position

The Shift Supervisor provides high-quality personal care and service to residents while supporting their individual choices, ensuring compliance with regulations, and following best practices. The role oversees caregiving staff, ensures proper documentation, and manages the safe distribution of medications according to company policies and procedures.

The Shift Supervisor supports caregivers during assigned shifts, assists residents with personal care and mobility, reviews Individual Service Plans, monitors resident conditions, and reports changes to management. The position also coordinates communications about resident needs, helps maintain a safe and comfortable home environment, administers and documents medications, maintains resident records, and supports staff onboarding, quality improvement, activities, and meal service. The role follows emergency protocols and participates in the on-call rotation.

Requirements

• Minimum 18 years of age.
• High school diploma or equivalent required.
• CBRF/RCAC certifications as required by state regulations.
• Ability to read, speak, and write in English.
• Ability to multitask, prioritize, and adapt to changing needs.
• Flexible availability, including evenings, weekends, and holidays.
• Strong communication, leadership, and problem-solving skills.
• Strong computer skills, including using an EHR system.

Nice To Haves

• Two years of experience as a caregiver or med tech in a CBRF/RCAC environment preferred.

Responsibilities

• Provide guidance, supervision, and support to caregivers on assigned shifts, ensuring daily tasks are completed.
• Assist residents with bathing, grooming, hygiene, feeding, and mobility needs.
• Review Individual Service Plans before care, monitor residents’ conditions, and promptly report changes to the direct Supervisor/Management.
• Communicate with families, healthcare providers, and community contacts regarding resident needs and conditions in coordination with Management.
• Keep the home environment safe, clean, and comfortable, including light housekeeping, laundry, dishwashing, and supply stocking.
• Follow the “6 Rights” of Medication Administration and administer medications according to established policies and procedures.
• Complete medication-related documentation, including MARs, TARs, blood sugar logs, and physician orders.
• Manage medication and medical supply ordering, transcription of orders, and pharmacy cycle fills.
• Maintain resident records, vitals, incident reports, inventory lists, and other required logs accurately.
• Adhere to safety regulations and infection control practices.
• Maintain confidentiality regarding residents and company information.
• Assist in onboarding and mentoring new care staff.
• Participate in quality assurance and quality improvement activities, including safety team initiatives.
• Support other departments, including assisting with activities and meal service when needed.
• Follow proper emergency protocols and participate in the on-call rotation.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED