Shift Supervisor

Bancroft•Pilesgrove Township, NJ

1d•$24 - $24•Onsite

About The Position

The Shift Supervisor oversees staff and program operations during an assigned shift at Bancroft’s Gloucester Program in Pilesgrove, New Jersey. The role provides leadership, guidance, training, and performance management to direct reports while ensuring quality care, instruction, and safety for people with autism and intellectual or developmental disabilities. The supervisor supports functional analysis and treatment activities and ensures work follows each person’s Individual Program Plan and applicable program descriptions. The position is responsible for staffing and work distribution, regulatory and accreditation compliance, site safety and quality, and the effective use of program resources. It includes on-call and rotational support for a 24-hour, 7-day-a-week program, with a flexible schedule and coverage of other shifts as needed. The listed hiring range is $23.85–$24.33 per hour, plus additional incentives.

Requirements

High school diploma or equivalent.
Two to three years of experience in Human Services or a related field.
Strong desire to work with neurologically challenged individuals.

Nice To Haves

Prior management experience.
Bachelor of Arts degree in a related field plus one year of related experience.

Responsibilities

Provide supervision and oversight to direct reports on the assigned shift.
Provide staff leadership, advice, training, feedback, and guidance on functional analysis and treatment sessions, as well as daily care, instruction, and safety for people served.
Ensure adequate staffing levels and appropriate work distribution in accordance with supervision requirements and program plans.
Conduct regular staff meetings and attend program management meetings; attend internal management, external conference, and family meetings as needed.
Manage direct reports’ job performance, including setting and communicating goals, completing evaluations, providing feedback, developing performance improvement plans, and taking disciplinary action as needed.
Delegate work responsibilities appropriately.
Support staff professional development through ongoing training and certification in accordance with applicable regulations and accreditation standards.
Supervise program site operations, activities, and environment for the assigned shift.
Ensure compliance with DDD and DHS regulations, JCAHO guidelines, Bancroft policies and procedures, HIPAA and DOL regulations, and applicable laws and regulations.
Manage staff in conducting behavioral functional analysis and treatment sessions.
Maintain safety, security, cleanliness, and comfort in accordance with state regulations, accreditation standards, and Bancroft quality standards.
Provide on-call and rotational support for the 24/7 program.
Maintain oversight of the program site, staff, and people served across all shifts, including personally providing coverage as needed.
Monitor direct costs and spending efficiency, help keep the site within its fiscal budget, and provide input to annual budget preparation as applicable.
Assist with or develop work schedules to reduce unnecessary costs and unanticipated budget variances.