Shift Supervisor/Server- Combo position

BBL Hospitality • Charleston, WV

18h • $20 - $22 • Onsite

About The Position

We are looking for a dynamic entry-level leader to work as a Shift Supervisor, but can also do serving/bartending shifts to be a full-time associate. This role assists managers in all phases of restaurant operations, including operating in the absence of a manager. The position ensures prompt, friendly service according to company guidelines and is guest-driven. It also involves ensuring that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards. The role is responsible for achieving company objectives in sales, service, quality, appearance of facility, and sanitation. Additionally, it involves controlling cash and other receipts by adhering to cash handling and reconciliation procedures, enforcing alcohol awareness, and filling in where needed to ensure guest service standards and efficient operations. The Shift Supervisor also ensures that all products are received in correct unit count and condition and deliveries are performed according to the restaurant’s receiving policies and procedures. This role corrects unsafe practices or conditions and is knowledgeable of restaurant policies regarding personnel, administering prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. The position requires full understanding and compliance with all federal, state, county, and municipal regulations pertaining to health, safety, and labor requirements.

Requirements

• Minimum of 18 years of age.
• Previous serving and/or bartending experience.
• Can demonstrate knowledge of service and food and beverage.
• Serve Safe certification complete.
• TIPS certification complete.
• Possess excellent basic math skills.
• Ability to operate a cash register or POS system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.

Responsibilities

• Assists managers in all phases of restaurant operations, including operation in absence of manager.
• Ensures prompt, friendly service according to company guidelines; is guest driven.
• Exhibits a professional image.
• Completes duties of managers in their absence.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Enforces alcohol awareness on a shift to shift basis.
• Fill in where needed to ensure guest service standards and efficient operations.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Corrects unsafe practices or conditions.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.

Benefits

• Paid Time Off
• 401K Investment
• Referral Bonus
• Associate Development Plan Opportunities
• Internal Promotion Opportunities
• Medical, Dental, Vision, Voluntary Benefits, FSA and HSA account options available to Full-Time associates
• Restaurant Discounts/Perks Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed