Shift Superintendent - Nights

CraftMark Bakery, LLC•Indianapolis, IN

About The Position

The Shift Superintendent is a mid-level management role responsible for the safe, compliant, and efficient execution of daily production operations during an assigned shift in CraftMark’s commercial bakery. The role manages and oversees shift-wide production operations through direct leadership of Supervisors, Leads, and hourly employees. It emphasizes leadership, oversight, and decision-making, with regular presence on the production floor rather than routine production tasks.

Requirements

  • Bachelor’s degree in Manufacturing Management, Engineering, Business, or a related field; equivalent education and experience may be considered.
  • Minimum three years of supervisory or management experience in manufacturing.
  • Strong knowledge of safety, GMP, HACCP, and SQF.
  • Proven leadership in a fast-paced manufacturing environment.
  • Experience managing production KPIs and accountability.
  • Effective communication, coaching, and decision-making skills.
  • Ability to work extended hours on the production floor.
  • Ability to work in a manufacturing environment that may include hot, cold, dusty, noisy, or confined conditions, with or without reasonable accommodation.

Nice To Haves

  • Food, beverage, or bakery experience is strongly preferred.
  • Working knowledge of NetSuite, RedZone, and/or Power BI or equivalents.

Responsibilities

  • Lead shift operations with a strong emphasis on employee safety, food safety, and regulatory compliance, reinforcing expectations through visible floor leadership.
  • Execute and adjust daily production plans within defined operational parameters to meet quality, service, and cost targets; monitor key production metrics and address shift-level operational issues.
  • Provide direct supervision and accountability for Supervisors, Leads, and hourly employees, including performance management, attendance, conduct, and employee relations; make recommendations on hiring, discipline, and advancement that are given significant weight.
  • Ensure compliance with GMPs, HACCP plans, SQF Code requirements, and customer standards; support audits, investigations, and corrective actions.
  • Drive continuous improvement initiatives focused on productivity, labor efficiency, waste reduction, and operational consistency within a commercial bakery environment.
  • Manage staffing, labor costs, and overtime to support production needs while developing frontline leaders through coaching and training.
  • Collaborate with Quality, Sanitation, Maintenance, Engineering, and Supply Chain to support reliable and efficient bakery operations.
  • Perform other management-level duties and assume additional responsibilities as required to support business needs and as directed by management.
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