Shift Scheduling Specialist

NAV CANADA•Montreal, QC

10d•CA$76,779 - CA$95,970•Hybrid

About The Position

We are currently looking for a Shift Scheduling Specialist to join our Eastern Canada team. Reporting to the Manager, Shift Optimization, this role is the focal point for maintaining the scheduling core functions to operational shift schedules in a complex scheduling environment. The successful candidate will be a creative problem-solver who is adaptable and resilient in an ever-changing environment. Your experience with scheduling using various employee scheduling tools as well as your ability to manipulate and analyze data will help you to stand out with your application. Language Requirements: Bilingual (English and French), in accordance with Civil Aviation Regulations and or Official Languages requirements in order to either provide services to clients, the Public and or, to supervise and provide services to employees in the official language of their choice

Requirements

Successful completion of secondary school or an approved equivalent
3 or more years of experience in employee scheduling
Experience in providing administrative or operations support.
Experience in the use of office computer software applications and data manipulation and reporting tools such as Word and Excel.
Considerable knowledge of automated scheduling tools (Employee Scheduling System) and of various software applications (Microsoft Outlook, Word, Excel, and Power Point) as well as the intricacies involved in shift scheduling as it applies to the ATS environment
Knowledge of collective agreements, CLC guidelines, fatigue limits and regulations as well as corporate policies and / or guidelines, administrative policies, practices and procedures
Knowledge of the Air Traffic Services environment and experience in coordinating and providing administrative support services in an operational environment
Knowledge of HR automated pay and leave systems and their interaction with the Employee Scheduling System
Ability to perform scheduling tasks
Ability to work autonomously and support a virtual team
Ability to multitask and work under pressure to meet deadlines.
Ability to prioritize work tasks and good organization skills
Strong attention to detail
Ability to provide advice to management and represented employees
Proven problem-solving skills with the ability to formulate creative ideas and solutions
Active listener and clear communicator
Team player
Negotiation skills
Adaptable to quickly changing requirements
Demonstrates professionalism and tact within team and with all stakeholders
Bilingual (English and French) required
Must meet the security requirement of the position
Must be legally able to work in Canada

Responsibilities

Maintain and review employee published schedules and assigned shifts in a complex scheduling environment for operational staff within the Region by minimizing impacts to operational coverage requirements and any other non-coverage activity prioritized by the business all while respecting established and required timelines to complete the work.
Ensures that all employee schedules are compliant with the applicable collective agreement, Canadian Labor Code, unit policies and directives, as well as other governing directives and regulations which may apply.
Monitors employee schedules and iSIGN daily and identifies schedule deficiencies to management. With the manager approval, makes necessary adjustments to schedules by calling employees for overtime coverage to ensure that all operational needs are met and / or notifying employees of changes made in a timely, cost-efficient manner.
Establishes and maintains a current employee overtime list and provides equal distribution of overtime among employees as per specified contract agreements, while ensuring CLC hours are not exceeded.
Performs daily close-day verification (iSIGN report), to validate data accuracy between the sign-in sheet (iSIGN report) and the Employee Scheduling System, while adhering to the applicable collective agreement(s), Canadian Labor Code, as well as other governing directives and regulations which may apply.
Prepares and provides cost effective options that minimize impact to the ATS operations when generating new cycles for employees.