Shift Manager (Cinnabon Topanga Mall - Topanga, CA)
About The Position
Lead the Roll — Become a Cinnabon Shift Manager! Our Mission: To create moments of joy through world‑famous cinnamon rolls and exceptional experiences. Your Mission: Bring that mission to life—every single shift. Since day one, Cinnabon has been known for warm, irresistible treats, iconic Makara® cinnamon, and unforgettable aromas that turn everyday moments into something special. Now we’re growing our team and inviting motivated, people‑first leaders to step into a Shift Manager role. If you’re ready to blend leadership with positivity and pride, this is your moment. As a Shift Manager, you’re more than a supervisor—you’re the heartbeat of the bakery. When the General Manager or Assistant Manager is away, you keep operations running smoothly, the team energized, and guests leaving happy (and satisfied!).
Requirements
- Must be 18 years or older
- Flexible availability (weeknights, weekends, and holidays)
- TB clearance required (if applicable by location)
- 0–1 year of food service or retail experience
- Ability to stand, bend, scoop, and stay active throughout your shift
- Comfortable working in warm and cold environments (ovens, prep areas, walk-ins)
- Basic math and computer skills (Microsoft, POS systems)
- Ability to taste-test products for quality
- Food handler certification (current or obtained within 30 days)
- High school diploma or equivalent experience
- Comfortable using smartphones, tablets, and POS technology
Nice To Haves
- 3–6 months of first-line supervisory experience preferred
- Cash handling and customer service experience a plus
- General knowledge of food service or bakery operations is a bonus
Responsibilities
- Lead the team and serve as the go-to leader during your shift
- Maintain high standards for product quality, service, cleanliness, and food safety
- Motivate and coach team members to deliver excellent guest experiences
- Handle challenges confidently—from team needs to guest concerns
- Know when to escalate issues to store leadership
Benefits
- Key holder opportunities with open/close responsibilities
- Flexible scheduling with 20–40 hours per week
- Free on-duty shift meals + employee discounts on Cinnabon favorites
- Training and development opportunities to support career growth
- Free uniforms
- Eligible benefits may include: health insurance, life insurance, and 401(k)
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
