Shift Manager

AES Restaurants•Clayton, NC

12d•Onsite

About The Position

As a Shift Manager, you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and directing team members during assigned shifts. You will have full accountability for restaurant operations during shifts when management is not present. AES is a goal-oriented company where you can develop your skills. Our vision is to be our guests’ favorite fast food destination.

Requirements

Must have a reliable vehicle and valid driver’s license
Must be ServSafe certified or capable of obtaining certification
Ability to work in warm and cold temperatures
Ability to stand for 8-10 hours
Ability to lift up to 50lbs
Ability to climb ladders for general maintenance
Ability to perform the following motions: Bending, Squatting, Twisting, Pulling, Reaching

Nice To Haves

Treating others with and communicating with respect
Coaching and Developing others
Emotional Resilience and Patience
Leadership
Working in a fast-paced environment and thinking on your feet
Holding yourself to high standards of integrity and customer satisfaction
P&L Management
Operations Management
Restaurant Management
Managing Food Cost & Labor Cost

Responsibilities

Ensure team members provide outstanding service to satisfy guests
Assist management with training and coaching team members
Utilizes AES systems to run a great restaurant on all shifts
Implements restaurant controls, especially cash and inventory
Sets and meets restaurant goals for service, operations and financial results
Work with the General and Assistant Manager to achieve high performance in areas such as Restaurant Operations, Guest Satisfaction, Customer Service, Speed of Service, Quality Control, Workplace Safety
Utilizing all systems and tools, including the Systems Board, RTI Task Lists
Following all government regulations, employment law, food safety and operations policies and implement all accounting controls