Shift Manager - Launch Entertainment, Norwood
Momentum Enterprises•Norwood, MA
•$21 - $23•Onsite
About The Position
Launch Norwood is looking for a high-energy Shift Manager who can run the floor, coach a great crew, and turn a busy Saturday into the best part of a family's weekend. This role involves leading a team, ensuring guest satisfaction, and managing daily operations.
Requirements
- Proven leadership experience in retail, restaurants, entertainment, fitness, or any fast-paced environment
- Comfortable on your feet for a full shift
- Able to lift up to 50 lbs
- ServSafe certified, or willing to get certified within 90 days
Nice To Haves
- A go-getter who follows through
- Upbeat and easygoing, even when it's packed and loud
- A natural trainer who loves helping people learn and grow
- Someone who'll go the extra mile for a guest without being asked
- A leader who genuinely loves their team and has their back
Responsibilities
- Run the show on your shift, from opening the doors to locking up at night
- Train, coach, and cheer on your team so they feel confident and supported
- Jump in to help guests, solve problems on the spot, and make every visit a WOW
- Keep the park safe, clean, and ready for fun
- Handle scheduling, shift reports, and inventory
- Be the go-to link between your crew and the management team
Benefits
- Paid training
- Coaching to grow leadership skills
- Clear path to Assistant Manager and beyond
- Retirement savings for every employee
- Medical, dental, and PTO for full-time team members
- Perks across Momentum brands
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
