Shift Manager - 0647

Five GuysManchester, CT
Onsite

About The Position

At Five Guys, Shift Managers are trained to perform all duties of Crew Members and Shift Leaders. They are responsible for directing daily restaurant operations in the General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team and inventory management, and other assigned duties. Five Guys serves outstanding burgers and fries in clean restaurants with a top-tier customer service approach. The company emphasizes real work/life hours, with most locations open from 11:00 am to 10:00 pm and no drive-thrus. There are plans for significant career growth with an estimated 1000 new locations opening across North America, promoting from within. Five Guys also has core convictions: Remain Humble, Exceed Expectations, Always Do The Right Thing, and Lead By Example. The company participates in eVerify and provides equal employment opportunity, striving to increase representation of women, people of color, veterans, and individuals with disabilities.

Requirements

  • Be all about creating a great place to work for your team
  • Want to make your customer's day and it shows in the way you are fanatical about serving amazing food with a big smile
  • Be honest, energetic, motivational and fun
  • Set high standards for yourself and for your team

Nice To Haves

  • 1-2 years of supervisory experience in a food service or retail environment

Responsibilities

  • Perform all of the duties preformed by the Crew Members and Shift Leaders
  • Direct the daily operations of a restaurant in the General Manager’s absence
  • Ensure compliance with company standards in all areas of operation including product prep and delivery
  • Ensure compliance with company standards in customer relations
  • Ensure compliance with company standards in restaurant maintenance
  • Ensure compliance with company standards in team management
  • Ensure compliance with company standards in inventory management
  • Create a great place to work for your team
  • Make your customer's day and show it in the way you are fanatical about serving amazing food with a big smile
  • Set high standards for yourself and for your team

Benefits

  • Comprehensive and customizable benefits (medical, dental, vision, pet insurance, 401(k) with match)
  • Employee Assistance Program
  • Employee Relief Fund
  • Secret Shopper bonus plan
  • Free Meals while you work
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