Shift Manager - Driver

Cedartown Foods - Jersey Mike's•Austintown Township, OH

5d•Onsite

About The Position

SHIFT MANAGER JOB SUMMARY: Our Shift Managers lead our teams to provide our guests with exceptional service. They are responsible for fulfilling the same duties as a Team Member, and in addition, they are responsible for managing the restaurant during an opening or closing shift. Part-time and full-time opportunities exist for the Shift Manager position. The position includes, but is not limited to, the following essential job responsibilities: SHIFT MANAGER JOB RESPONSIBILITIES: The Shift Manager ensures that they and the team members on their shift: · Greet guests with a genuine smile and warm, inviting spirit. · Provide excellent guest service and meet customer needs in a timely and effective manner. · Use a headset (if applicable) to take customer orders, receive directions, and/or give directions. · Accurately capture orders and suggest great additions using menu knowledge. · Prepare and serve food according to brand recipes and quality standards. · Follow food safety, general safety, and sanitation protocols. · Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates. · Clean and operate all equipment in a safe and proper manner. · Adhere to safe work practices. · Follow and comply with all applicable health department regulations as well as company policies and procedures. · Keep accurate cash, sales, and inventory control records. Additional responsibilities of a Shift Manager include: · Production management · Completion of temperature logs · Waste tracking and management · Key inventory item counts · Sales and cash reconciliation · Station training of new team members · Addresses escalated guest concerns · Driving responsibilities including banking, product transfers, and other related duties · Any other duties assigned by their Assistant Manager, General Manager, or senior leadership team

Requirements

At least 18 years of age
Availability to manage one or more opening and/or closing shift(s) on a weekly basis
Dependable
Coachable
Tolerate exposure to noise, extreme hot and cold temperatures, and other elements.
Frequently bend, kneel, squat, stand, walk, and twist at waist.
Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead.
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.
Occasionally climb and descend ladders.
Remain active, standing for long periods without a break.
Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests.

Nice To Haves

Friendly, smiling, cheerful with a positive attitude
Loves serving and helping others
Passionate about guest service
Team player
Acts with integrity
Works efficiently and with a sense of urgency
Excellent listening and communication skills
Ability to give direction and yield the respect of teammates
Desires to learn and take on additional responsibilities

Responsibilities

Greet guests with a genuine smile and warm, inviting spirit.
Provide excellent guest service and meet customer needs in a timely and effective manner.
Use a headset (if applicable) to take customer orders, receive directions, and/or give directions.
Accurately capture orders and suggest great additions using menu knowledge.
Prepare and serve food according to brand recipes and quality standards.
Follow food safety, general safety, and sanitation protocols.
Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates.
Clean and operate all equipment in a safe and proper manner.
Adhere to safe work practices.
Follow and comply with all applicable health department regulations as well as company policies and procedures.
Keep accurate cash, sales, and inventory control records.
Production management
Completion of temperature logs
Waste tracking and management
Key inventory item counts
Sales and cash reconciliation
Station training of new team members
Addresses escalated guest concerns
Driving responsibilities including banking, product transfers, and other related duties
Any other duties assigned by their Assistant Manager, General Manager, or senior leadership team