Shift Manager
About The Position
Participates daily in food preparation, cooking, plating, cashiering and guest relations while intermittently supervising and directing others, in the absence of the General Manager and Assistant Manager. Serves as back up to crew members and covers breaks as needed. Ensures that all food and beverages are made and presented according to Yoshinoya specifications, procedures, and safe handling requirements. Completes reports as directed by the General Manager. Follows proper merchandise storage procedures, including labeling procedures. Responds to customer complaints per company policy, contacting management when refunds are necessary. Effectively trains the staff, and monitors activities throughout the shift, providing consistent feedback. Ensures all orders are quickly put away and all items are rotated based upon FIFO (first in/first out) method. Ensures all cash handling and procedures are consistently enforced. Ensures the restaurant is clean and that all machinery is properly functioning. Ensures a safe work environment, reporting any injuries as they occur. Monitors and verifies change funds. Communicates effectively with staff and management. Assists GM placing coin orders, makes multiple cash drops, counts sales, and makes deposits into the double lock safe for the armored car carrier. Attends in-house seminars.
Requirements
- Fluent in English (written and verbal)
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to speak effectively to customers.
- Ability to add, subtract, multiply, and divide with 10’s and 100’s, and be able to perform these functions with American currency.
- Ability to follow company procedures.
- Ability to interact with customers and coworkers.
- High School graduate or equivalent
- Previous restaurant management/supervisory experience
Responsibilities
- Participates daily in food preparation, cooking, plating, cashiering and guest relations while intermittently supervising and directing others, in the absence of the General Manager and Assistant Manager.
- Serves as back up to crew members and covers breaks as needed.
- Ensures that all food and beverages are made and presented according to Yoshinoya specifications, procedures, and safe handling requirements.
- Completes reports as directed by the General Manager.
- Follows proper merchandise storage procedures, including labeling procedures.
- Responds to customer complaints per company policy, contacting management when refunds are necessary.
- Effectively trains the staff, and monitors activities throughout the shift, providing consistent feedback.
- Ensures all orders are quickly put away and all items are rotated based upon FIFO (first in/first out) method.
- Ensures all cash handling and procedures are consistently enforced.
- Ensures the restaurant is clean and that all machinery is properly functioning.
- Ensures a safe work environment, reporting any injuries as they occur.
- Monitors and verifies change funds.
- Communicates effectively with staff and management.
- Assists GM placing coin orders, makes multiple cash drops, counts sales, and makes deposits into the double lock safe for the armored car carrier.
- Attends in-house seminars.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
