Shift Manager
About The Position
At EZCORP, we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! EZCORP, a leading provider of pawn loans in the United States and Latin America, is currently hiring for Retail Shift Manager (Lead Pawn Broker). We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program. Enhance your leadership skills through our structured leadership training programs. Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store. As a Shift Manager, it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition. You will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement.
Requirements
- High school diploma or GED
- Minimum 1 years of supervisory, key holder, or team/shift lead experience
- Able to pass a criminal background check and drug test
- Valid driver’s license and auto insurance
- Adhere to all Company policies, procedures, and regulations
- Engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs.
- Highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills.
- Excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships.
Nice To Haves
- Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
- Sales background, a plus
- Bilingual, a plus
Responsibilities
- Processing loans and extensions
- Coming to jointly satisfactory terms regarding items to be pawned
- Performing opening and closing store procedures
- Supervising and coaching store Team Members
- Provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items.
- Leading and influencing Team Members around you through coaching and hands-on involvement.
- Provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition.
Benefits
- Competitive Pay
- Generous bonus potential
- Great benefits
- Comprehensive benefits package
- Structured career path
- $.50 raise upon completion of 5-week paid training program
- Transition to Lead Pawnbroker upon completion of the program
- Structured leadership training programs
- Store Manager in Training position with 12-week training program
- Free Health Insurance
- Competitive Wages
- Monthly UNCAPPED Bonus Potential
- Paid on Store and Individual Performance
- Great Working Hours
- 401(k) with Company Match
- Generous Paid Time Off
- Holiday Pay
- Store Discount
- No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
