Shift Manager

Checkers Drive-In Restaurants, Inc.•Pine Bluff, AR

8d•Onsite

About The Position

At Checkers & Rally’s, the Shift Manager plays a crucial role in supporting the General Manager and ensuring successful shifts. This position focuses on achieving sales and profit goals, executing procedures, and providing excellent guest and team service. The Shift Manager contributes to making the restaurant the "1st Choice" for both guests and employees.

Requirements

1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
Basic math skills.
Ability to work a flexible schedule and extended hours.
High energy to keep up with a fast-paced environment.
Commitment to core values of integrity, service, excellence, and courage to be bold & grow.

Responsibilities

Managing successful shifts to achieve sales and profits goals.
Executing procedures and providing excellent Guest and Team service.
Supporting the restaurant and General Manager to ensure Checkers & Rally’s is the 1st Choice for guests and employees.
Promoting Guest satisfaction and managing restaurant operations to build sales and profits.
Escalating concerns or recommendations regarding the restaurant, employees, or guests to the General Manager.
Ensuring company policies and procedures are followed during shifts.
Training Team Members on Company operations, policies, procedures, and guest service.
Identifying and responding to complaints and policy/procedure violations.
Helping to ensure the restaurant is a safe, clean, and fun environment for employees and guests.