Shift Manager - (RT2693)

RaceTrac

1d•Onsite

About The Position

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you’re a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You’ll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time. Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages. All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Are you looking for A Career That Keeps You Going? RaceTrac offers flexible schedules, weekly pay and performance-based promotion opportunities — 82% of our store leaders started as Store Associates. We aim to make people's lives simpler and more enjoyable, and we are looking for team members who demonstrate our core values — honesty, efficiency, a positive attitude, respect and teamwork. If this sounds like you, we'd love to hear from you!

Requirements

2–3 years of work experience
Comfort in fast-paced, high-volume, guest-focused environments
Ability to follow through on tasks and coach others to do the same
Strong communication and team building skills
High School Diploma or GED (in progress or completed)
Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

Nice To Haves

1+ years of leadership or supervisory experience
Retail, restaurant, or food service experience

Responsibilities

Lead a winning team on your shift, setting a positive tone and motivating your team.
Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling.
Coach team members in real-time, offering guidance and support during every shift.
Address guest concerns with empathy and professionalism, escalating when necessary.
Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
Ensure proper execution of inventory, vendor check-in, and promotional communication.
Oversee key store processes including write-offs, cash wrap, and compliance documentation.
Lead shift change communication and ensure team alignment throughout the day.
Effectively relay important updates from the leadership team to shift associates.
Monitor task completion and provide immediate feedback to drive results.
Support a team culture rooted in accountability, respect, and teamwork.
Proactively step in during busy times or challenges—showing your team what great leadership looks like.
Supervise and monitor adherence to all safety-related regulations, including food safety regulations.
Participate in daily store operational activities as needed, including ringing up guests on a cash register, ensuring the store is clean and well maintained, stocking shelves and coolers, and taking inventory on shelf items.
Greet and interact with new and regular guests in a genuine manner and suggest products that complement purchase to enhance the guest experience.
Manage the store operations on designated shifts.
Maintain inventory in a neat and organized manner.
Provide prompt, efficient and courteous service.
Foster positive and professional relationships with co-workers and guests, communicate respectfully, and maintain a consistent team-oriented attitude.
Address any employee and guest concerns on designated shifts.
Set a leading example of RaceTrac’s Core Values, Leadership Qualities and the RaceTrac Way to entire team.
Oversee, coach, train and develop store team members.
Direct, plan and apportion the work of store team members on designated shifts.