Shift Manager

NABIS • Woodlake, CA

5d • $75,000 - $80,000 • Onsite

About The Position

The Shift Manager reporting to the General Manager is responsible for maintaining a complete understanding of Nabis’s central warehouse processes, along with the nuances of enterprise client relationships as they pertain to fulfillment. They are fully accountable to all KPIs for the shift divisions of their market. They must be exceptionally organized, process-oriented, and a master communicator. This person must be a charismatic leader who can coach supervisors and associates. An understanding of fulfillment processes and logistics software is required. This person must thrive in an environment of intense pressure, short deadlines, and ever-changing requirements.
The Shift Manager is employed to organize, oversee, and strategize the daily fulfillment operations of their regional market. They will command a 30 + person team locally, leading fulfillment teams. This person is responsible for the seamless fulfillment of the local market to maintain contract SLAs and triage emergency disruptions. They will also work closely with other Nabis hubs and cross-functionally support the streamlining of all new & existing processes.

Requirements

• High empathy, excellent communication skills, and an interest in working directly with a wide array of people
• Superior time management and organization
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
• High EQ, low ego, and a willingness to do everything, including manual labor
• Delegation and project follow-up
• Meticulous and detail oriented
• 2+ years of experience within a warehouse or logistics setting
• 2+ years of experience managing a team of at least 30+ employees
• Adaptability and flexibility
• Familiarity with MS Office and various business software (e.g., ERP, CRM)
• Must be 21 years or older and must pass a background check
• Monday -- Friday on-site work availability
• Ability to lift 50 lbs., bend, stretch, and twist

Nice To Haves

• Experience in the Cannabis industry preferred
• Supply chain / data analysis training or the equivalent work experience
• Project management and quantitative analysis expertise

Responsibilities

• Ensure the timely and accurate fulfillment of all orders
• Track and manage daily volume to ensure no disruption in SLA compliance
• Track and manage team performance and provide feedback and training to associates as needed
• Manage a large team while monitor and tracking team’s adherence to standard operating procedures (SOP)
• Forecast and monitor staffing needs and schedules of department associates
• Provide timely and professional communication to support other Nabis departments and external partner relationships
• Collaborate with all departments (including Central Op and People) to ensure regular and productive cross-department communication

Benefits

• You'll work at the fastest growing cannabis startup in the U.S.
• Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
• Competitive salary of $75k- $80k depending on experience along with 401k
• Industry discounts at cannabis retail shops across California

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees