Shift Manager - LA Area Future Growth
About The Position
Super Star Car Wash is an industry-leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. Shift Managers are operational leaders responsible for daily business execution and serve as Manager-on-Duty, accountable for onsite culture, team performance, safety, service execution, and the guest experience. The role suits leaders who enjoy fast-paced environments and developing people, and offers a pathway into higher-level operational leadership. Shift Managers rotate through defined focus areas to develop leadership, business, and operational skills. These areas include people and staffing leadership, sales and training leadership, and operations and tunnel leadership.
Requirements
- At least 18 years of age.
- High school diploma or GED.
- At least 1 year of supervisory or leadership experience.
- Demonstrated ability to lead teams, make decisions, and drive results.
- High integrity and professionalism.
- Strong communication and problem-solving skills.
- Ability to motivate, coach, and hold others accountable.
- Comfort working outdoors in all weather conditions.
- Energy, adaptability, and a hands-on leadership style.
Nice To Haves
- Retail, hospitality, or car wash experience.
Responsibilities
- Lead daily shift execution, including staffing, business flow, safety, and service standards.
- Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
- Ensure smooth shift transitions through clear communication and follow-through.
- Execute opening and closing procedures and maintain operational readiness.
- Lead, coach, and hold team members accountable to operational standards.
- Provide hands-on coaching and recognize team members.
- Support training completion and promote engagement and accountability.
- Model company values and enforce policies and procedures.
- Identify safety risks proactively and address issues immediately.
- Ensure consistent execution of brand and cleanliness standards.
- Support scheduling, onboarding, attendance tracking, performance documentation, and training compliance.
- Lead team training, coach sales behaviors, support certification, and identify development gaps.
- Oversee site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization.
Benefits
- Medical, dental, and vision coverage.
- Short-term disability, long-term disability, and life insurance options.
- 401(k) eligibility with company match.
- Free unlimited car washes.
- Accrued vacation time.
- Sick time in accordance with state law.
- Tuition reimbursement.
- Clear career path into higher levels of operations leadership.
- Hands-on leadership experience with real decision-making authority.
- Supportive leadership team and structured development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
