Shift Manager (3998)
About The Position
The Shift Manager works directly with customers and supervises Front of House (FOH) employees under the direction of the General Manager, to lead staff in providing exceptional hospitality to customers. The Shift Manager also works directly with Back of House (BOH) management and staff to ensure efficient and accurate service is provided to all customers. Food Fight Restaurant Group is an ambitious collection of professionals who are constantly focused on the growth and improvement of our teams. We are a passionate and dedicated group of hospitality leaders looking to work with like-minded professionals who want to grow both their restaurants and their careers. 100% of our executive leadership team started their Food Fight careers in an entry level role. Our focus is to create a collaborative culture for our restaurant leadership and minimize the most common stressors the restaurant industry is known for by extending freedom and autonomy, allowing flexible scheduling, offering continued education opportunities and tuition reimbursement, providing opportunities for advancement and career growth, and directly supporting the administrative functions of our restaurants.
Requirements
- Previous restaurant experience is required.
- Good Communication and good leadership skills.
- Good problem solving skills.
- Knowledge of principles of providing outstanding hospitality to customers.
- Ability to lead by example.
Nice To Haves
- Previous restaurant leadership experience is desired, but will train the right person.
Responsibilities
- Supervises FOH employees under the direction of the General Manager.
- Leads staff in providing exceptional hospitality to customers.
- Works directly with BOH management and staff to ensure efficient and accurate service is provided to all customers.
- Participating in tip pooling means the Shift Manager is not allowed to perform any functions related to employee hiring, promoting, disciplining, or firing.
- Participating in tip pooling means the Shift Manager is not allowed to perform any functions related to the scheduling of staff, including writing or altering schedules.
- Participating in tip pooling means the Shift Manager is not allowed to perform any functions related to the distribution of tip pools, including daily book work.
Benefits
- Medical, Dental, Vision, and Disability Insurance with Employer Contribution
- 401(k) Retirement Plan with Employer Match
- Paid Time Off
- Wellness Benefits
- Continued education opportunities
- Tuition reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
