Shift Manager - Blue Ridge - 7700 E 87th St, KC
About The Position
This position is with an independently owned and operated McDonald’s franchise restaurant. The franchisee is a separate company and employer from McDonald’s USA and is solely responsible for employment matters at this restaurant, including hiring, discipline, supervision, staffing, scheduling, and termination. McDonald’s USA does not control employment decisions at this restaurant and will not receive your employment application or participate in the hiring process. A Shift Manager plays an important role in the daily success of the restaurant. You will lead Crew Members during your shifts, help deliver a great customer experience, and make sure the restaurant operates safely, efficiently, and according to McDonald’s standards. This is a great opportunity for someone who enjoys working with people, solving problems, and taking on leadership responsibility in a fast-paced environment. Whether you already have leadership experience or are ready to take the next step in your career, we provide training and development opportunities to help you grow.
Requirements
- Previous leadership experience is preferred, particularly in a restaurant, retail, hospitality, or other fast-paced customer service environment.
- Have a positive attitude and lead by example
- Are dependable and responsible
- Communicate effectively with employees and customers
- Enjoy coaching and supporting others
- Can stay organized and make decisions in a fast-paced environment
- Work well as part of a management team
- Take pride in providing great service and quality food
- Willing to learn and take on additional responsibility
- Have scheduling flexibility based on restaurant needs
- Applicants must be at least 18 years old for this management position.
Nice To Haves
- Previous leadership experience is preferred, particularly in a restaurant, retail, hospitality, or other fast-paced customer service environment.
Responsibilities
- Provide leadership during assigned shifts to help ensure customers receive fast, accurate, and friendly service while maintaining strong standards for Quality, Service, and Cleanliness.
- Lead Crew Members during assigned shifts
- Plan and organize each shift
- Assign positions and responsibilities to Crew Members
- Monitor performance throughout the shift
- Coach employees and provide direction when needed
- Ensure quality food production and accurate service
- Deliver an exceptional customer experience
- Maintain food safety and cleanliness standards
- Support safety and security procedures
- Monitor shift performance and restaurant results
- Assist with inventory and restaurant systems
- Support training and employee development
- Communicate important information to other Managers
- Prepare the restaurant and team for a successful shift transition
- May also be assigned responsibilities within specific restaurant systems or departments.
Benefits
- Flexible scheduling
- Paid time off or paid sick time
- Health insurance for eligible employees
- Early access to a portion of your earned wages
- Education assistance through Archways to Opportunity
- High school completion programs
- Upfront college tuition assistance
- English language courses
- Leadership training and development
- Opportunities for advancement
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
