Shift Manager/Supervisor

Home Health Services of VirginiaNorfolk, VA

About The Position

A successful candidate will be able to enhance customer satisfaction, lead the store in the absence of the manager, and work with staff effectively. A background in food service and/or other front line management is preferred. We are in search of a candidate who is excited and has experience in food service. This candidate must have an understanding of food service, have the ability to supervise other employees, understand the importance of quality service and be willing to teach/educate other employees on best practices and procedures.

Requirements

  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills

Nice To Haves

  • A background in food service and/or other front line management is preferred.
  • excited and has experience in food service
  • understanding of food service
  • ability to supervise other employees
  • understand the importance of quality service
  • be willing to teach/educate other employees on best practices and procedures

Responsibilities

  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Propose innovative ideas to increase Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Demonstrate professional behavior and high performance
  • Responsible for hiring and training new employees as they are hired
  • Completing weekly schedule for employees
  • Audit inventory and complete weekly product ordering
  • Additional store duties as needed
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