Shift Manager I

Dufry Careers•ATLANTA, GA

5d•$19 - $21•Onsite

About The Position

The Shift Manager I role is responsible for supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale. This role assists the Assistant General Manager (AGM)/General Manager (GM) in managing operations, including participating in the hiring process, assigning tasks, ensuring shifts are covered, and monitoring associate breaks. The Shift Manager I also ensures that display areas are clean and stocked, equipment is in good working order, and operates the cash register following company policies. A key aspect of this role is monitoring compliance with wellness and safety procedures and guidelines, and understanding and performing all Health and Safety activities. Additionally, the Shift Manager I is responsible for placing orders, receiving goods, processing invoices, and maintaining accurate associate contact information.

Requirements

Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards.
Requires a minimum of 2 years food and beverage, cash handling, and customer service experience.
Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen.

Responsibilities

Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale.
Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit.
Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered.
Actively ensures all associates take all mandated rest breaks and meal periods.
Ensures display areas are appropriately clean, stocked, and visually appealing.
Ensures all equipment is in good working order.
Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times.
Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM.
Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety.
Places orders for individual units, receives goods, processes invoices.
Ensures that the company has most current contact information for all associates working in the restaurant.