SHIFT MANAGER - HOTEL VALET

Ace Parking • Atlanta, GA

5d • Onsite

About The Position

This role involves assisting in the management of team members, including hiring, training, coaching, and counseling to ensure performance standards are met. The Shift Manager will also assist in planning and directing special event activities, coordinating with other managers, and resolving guest complaints, vehicle claims, and service discrepancies. Maintaining constant communication with property management, site managers, customers, and guests is crucial. The Shift Manager will keep the Site Manager informed of any management concerns and resolve issues in their absence. This position directs valet operations to ensure a smoothly running operation and assists with employee schedules, timecard approval, and payroll.

Requirements

• Must possess supervisory experience.
• Must be willing to work a flexible schedule.
• Must have and maintain a valid driver’s license.
• Must be able to drive a manual transmission vehicle.
• Demonstrate exceptional oral and written communication skills.
• Knowledge of and working skills in Microsoft Office Suite.
• Ability to work in a high-energy environment, handle multiple tasks, and work within time constraints.

Nice To Haves

• Bachelor’s degree preferred, but not required.

Responsibilities

• Assisting in the management of team members including, being an integral part of the hiring, training, coaching and counseling processes, to ensure that performance standards are met.
• Assisting in the planning and directing of special event activities, as well as coordinating with other managers and directors as required.
• Responding to and resolving any guest or visitor complaints, vehicle claims and service discrepancies.
• Maintaining constant communication with property management, site manager, customers, and guests.
• Keeping Site Manager abreast of any management concerns in a timely and efficient manner and resolving issues as quickly as possible in their absence.
• Directing valet operations ensuring a smoothly running operation.
• Assisting with employee schedules, timecard approval and payroll.

Benefits

• Medical, dental, vision, life insurance coverage for full-time, eligible employees.
• Flexible Spending Accounts full-time, eligible employees
• 401k
• Vacation/Sick for full-time and part-time employees
• Holiday full-time and part-time employees
• Discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree