The Shift Manager is responsible for supporting Department Director(s) and Operations Manager(s) in the day-to-day department services oversight, and successfully manages all operational activities and staff work performances, as directed. This position is responsible for implementing established departmental programs, and procedures that guide and support the services provision of all designated areas within the THOMAS JEFFERSON UNIVERSITY HOSPITAL. [CB1.1] The Shift Manager plans, organizes, and evaluates department activities twenty-four (24) hours a day, seven (7) days a week, and provides feedback to Department Director(s) and Operations Manager(s) on department strategic goals and processes to enhance/improve operations. This position works collaboratively with Hospital Managers to ensure optimal throughput. The Shift Manager position identifies opportunities to improve department processes and assists the Department Director(s) and Operations Managers in correcting factors contributing to problematic outcomes. The Shift Manager works collaboratively with all levels of hospital leadership teams; ensures productivity improvement objectives are met, while cultivating service/product quality, and customer and patient satisfaction; and implements effective cost reduction plans and processes that support hospital goals, objectives, strategies, policies, and procedures. The Shift Manager ensures the Director(s)and Operations Managers are kept abreast of issues or problems impacting program efficiencies and effectiveness. This position develops and trains talent to ensure program quality, sustainability, long-term growth, and development; and leads by exemplifying the Mission, Vision and Values of THOMAS JEFFERSON UNIVERSITY HOSPITAL.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
1-10 employees