Shift Leader, New York City | Luke's Lobster
About The Position
Luke's Lobster is a Maine-inspired, fast-casual lobster shack known for its award-winning seafood rolls. Our seafood is traceable to its source, sustainably caught and processed by our own team to our own high standards. This role involves preparing and serving a simple, seafood-centric menu, engaging in friendly guest interaction, taking orders, recommending products, performing opening and closing duties, handling cash, distributing tips, and addressing customer service issues. The Shift Leader will utilize exceptional attention to detail, safety, cleanliness, and organization, and communicate Luke's mission of serving sustainable, traceable seafood.
Requirements
- Food Handler Certification Required
- 2+ years of shift supervising experience in the food service industry
- Exceptional attention to cleanliness and organization
- Cash handling, tip distribution
Responsibilities
- Preparing and serving a simple, seafood-centric menu (minor food prep, no cooking)
- Engaging in friendly guest interaction
- Taking orders and recommending products at the register
- Performing opening and closing duties, including cleaning and setting up for shifts
- Handling cash, distributing tips, delegating breaks, and customer service issues
- Utilizing exceptional attention to detail, safety, cleanliness, and organization
- Communicating Luke's mission of serving sustainable, traceable seafood
- Opening and closing the shack as a key-holder
- Overseeing a small team of 2-3 during your shift
Benefits
- Medical, dental, and vision insurance on a national PPO network with company premium contributions after one month if full-time
- Access to a Health Savings Account (HSA) and supplemental insurance policies (Accident Insurance and Hospital Indemnity Insurance) if full-time
- Low-asset fee 401k retirement plan after one month
- Pre-Tax Commuter Benefits
- Employee Discounts (50% off in shack, 25% off Luke’s Online Market)
- Opportunities for advancement in a growing company
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
