Starbucks Shift Leader

Starbucks at Brittain Resorts & Hotels•North Litchfield Beach, SC

9d•Onsite

About The Position

As a Starbucks Lead Barista, you will take on a key supervisory role, supporting the store manager while helping to lead and develop a team of baristas. This position plays an essential part in delivering exceptional guest experiences, maintaining operational excellence, and upholding Starbucks’ brand standards in every interaction.

Requirements

Prior supervisory experience in a related role required (ex. Starbucks, fast food, high-volume restaurant)
Responsibility, reliability, and honesty
Teamwork and collaboration
Clear professional communication
Strong attention to detail and ability to multitask in a fast-paced environment
Basic math and cash handling skills

Nice To Haves

Knowledge of food safety and sanitation practices preferred

Responsibilities

Provide guidance and support to baristas, assisting in training, development, and performance management
Lead by example through exceptional customer service, drink preparation, and adherence to store operation
Train new team members on company policies, procedures, and beverage preparation
Provide ongoing coaching and support to enhance team performance
Foster a positive, inclusive, and collaborative work environment
Encourage upselling and promotion of new and seasonal products
Ensure exceptional guest service by addressing concerns and maintaining a welcoming atmosphere
Stay informed on menu offerings, seasonal beverages, and new products to make recommendations
Prepare and serve beverages and food items according to Starbucks recipes and standards
Operate POS systems, handle transactions accurately, and manage cash handling procedures
Maintain cleanliness and sanitation of the café, including counters, equipment, seating areas, and restrooms
Restock inventory, monitor product levels, and rotate items to maintain freshness
Report safety hazards or incidents to the Store Manager
Other duties as assigned