Shift Leader

Playa Bowls -Dayton/Springboro • Dayton, OH

12d • Onsite

About The Position

Playa Bowls is seeking a dependable, upbeat Shift Leader who enjoys working with people, takes pride in great service, and can help keep daily operations running smoothly. This is a hands-on role for someone who can lead by example, support team members, and create a positive experience for every guest. As part of the Playa Bowls team, you’ll work in a fast-paced, high-energy environment where teamwork, positivity, and attention to detail matter every day. The Shift Leader helps guide the team during scheduled shifts while also working directly alongside team members. You will assist guests, prepare menu items, monitor food quality, help maintain cleanliness, and support smooth shop operations. This position is a good fit for someone who is reliable, guest-focused, comfortable in a busy environment, and willing to jump in wherever needed. You should enjoy helping others, staying organized, and keeping the team moving during both slower periods and peak rushes.

Requirements

• Prior leadership, food service, café or restaurant experience is required
• A positive attitude and strong customer service mindset
• Reliability, punctuality, and the ability to follow through on responsibilities
• Comfort working in a fast-paced restaurant, café, retail, or customer-facing environment
• Strong communication skills with guests, coworkers, and managers
• Ability to stay calm and professional during busy or stressful moments
• Good attention to detail when preparing food and completing orders
• Willingness to help with cleaning, stocking, prep work, and other shop needs
• Ability to prioritize tasks and manage time effectively
• Team-focused approach with a willingness to lead by example
• Interest in healthy food, superfruits, smoothies, bowls, and the Playa Bowls brand
• At least 20 hours of open availability per week
• Ability to stand for extended periods during scheduled shifts
• Ability to move frequently throughout the shop to assist guests, prepare orders, restock supplies, clean, and complete tasks
• Ability to lift, carry, or move approximately 25–40 pounds on occasion
• Ability to reach items on high and low shelves, in coolers, freezers, under counters, and storage areas
• Ability to work around common restaurant equipment and noise, including blenders, timers, and order alerts

Responsibilities

• Provide friendly, helpful service to guests from the moment they enter the shop
• Take customer orders accurately and operate the POS system
• Prepare bowls, smoothies, juices, and other menu items according to Playa Bowls standards
• Check orders for accuracy, presentation, consistency, and quality
• Help keep the shop clean, organized, stocked, and guest-ready throughout the shift
• Restock ingredients, supplies, condiments, and service areas as needed
• Communicate product shortages, quality concerns, or operational issues to management
• Support team members during busy periods and help maintain a positive work environment
• Assist with opening, closing, and shift-related tasks as assigned
• Follow food safety, sanitation, and company procedures
• Represent the Playa Bowls brand, mission, and values in a professional and positive way

Benefits

• Competitive hourly pay plus tips
• Team members earn an hourly wage and have the opportunity to receive both credit card and cash tips.
• Hands-on training and growth opportunities
• A fun and energetic workplace
• Employee discounts (50% off while working and 30% off when not on shift)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed