Shift Leader D/L

Rubio’s Coastal Grill•San Diego, CA

11d•Onsite

About The Position

Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, Team Member efficiency, and safety and security. The Shift Leader is personally accountable for the C.O.R.E. 5 and supports the General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 5. This role involves interacting with Guests, Team Members, and Management, maintaining restaurant cleanliness, high food quality standards, resolving Guest complaints, and ensuring proper Guest service according to Rubio’s standards. The Shift Leader supervises Team Members, assigns them to appropriate positions, and opens and/or closes the restaurant according to Rubio’s standards. They supervise Front of the House and Back of the House Team Members, ensuring priorities are followed, and provide performance feedback to Management. The Shift Leader also works in positions such as cashier, expediter, or cook when not performing Management duties, and performs non-Management duties as required, including cleaning, stocking, and maintaining standards.

Requirements

High School degree or equivalent combination of education and experience.
Some restaurant or retail experience preferred.
Knowledge of aspects of the restaurant industry.
Basic computer skills including e-mail and Microsoft Word.
Basic kitchen skills: including grilling, frying, knife handling, product assembly, and prepping.
Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers.
Ability to perform basic computations to complete financial paperwork.
A valid driver’s license and proof of automobile insurance required.
Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio’s.)
Individual must have reliable transportation to arrive to work on time.
Ability to maintain a high level of patience with others.
Requires working closely with co-workers for long periods of time.
Ability to provide organizational leadership and foster a team environment.
Ability to handle multiple priorities.
Must be at least 18 years of age or older.
Must be able to lift 55 lbs.
Ability to stand for long periods of time.
Performs fine hand manipulation during food preparation and cleaning.
Ability to operate all related restaurant tools and equipment.
Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met.

Nice To Haves

Bi-lingual Spanish a plus.

Responsibilities

Interacts with Guests, Team Members, and Management.
Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures proper Guest service according to Rubio’s standards.
Supervises Team Members and assigns to appropriate positions as required.
Opens and/or closes restaurant according to Rubio’s standards.
Supervises Front of the House and Back of the House Team Members as required by Management, ensuring priorities are being followed.
Supervises Team Member performance during store operations: including setup, food preparation, and cleaning before opening, during the shift, and at closing.
Provides performance feedback to Management.
Works in position as cashier, expediter, or cook when not performing Management duties.
Performs non-Management duties as required: including cleaning the dining room, patio, and restrooms, taking out trash, stocking inventories, and maintaining cleanliness and food quality standards.
Inspects food for proper portioning, build order/assembly, temperature, and appearance.
Responsible for order accuracy.
Completes all cleaning and food quality checklists as required by Management.
Ensures Team Members follow Company safety policies using required safety equipment.
Inspects and maintains the cleanliness and repair of the restaurant and its surroundings on a regular basis.
Maintains personal hygiene and appearance as prescribed by law and Rubio’s Dress Code standards.
Completes financial paperwork on a daily basis.
Counts, dispenses, and deposits money according to Company policy.
Assists in completion of periodic operational paperwork as prescribed by Management.
Participates in development of self by attending ongoing classroom and online training.
Trains and develops other Team Members as instructed by Management.
Performs similar and incidental duties as required.