Shift Leader - YOUTH RESIDENTIAL SERVICES-2nd Shift

FOUR OAKS FAMILY AND CHILDRENS SERVICES•Mason City, IA

3d•Onsite

About The Position

Four Oaks is seeking a dedicated and compassionate Shift Leader for its youth residential services program. The Shift Leader oversees shift activities and helps create a safe, supportive, structured, and therapeutic environment where youth can grow, build confidence, and develop life skills and independence. The role also guides and supports Youth Counselors and other team members, contributes to daily program operations, and works with program leadership on staffing, scheduling, transportation coordination, and other program needs. The position is full-time and based in Mason City, Iowa, with no travel required.

Requirements

Must be at least 21 years of age.
High school diploma or GED.
Two years of child welfare experience.
Desire to help children succeed.

Nice To Haves

Bachelor’s degree in a social services-related field.

Responsibilities

Build positive, trusting relationships with youth and help them develop healthy behaviors, life skills, and independence.
Guide, encourage, and support Youth Counselors and fellow team members during the shift.
Help maintain a safe, structured, therapeutic environment where youth feel supported and respected.
Use everyday situations to teach problem-solving, accountability, and positive decision-making.
Coordinate daily shift activities, ensure accurate documentation, and support program operations.
Collaborate with program leadership on staffing, scheduling, transportation coordination, and daily program needs.
Help youth recognize their strengths, overcome challenges, and celebrate their progress.