Chick-fil-A Shift Leader

Chick-fil-A•Winston Salem, NC

42d•$18 - $20

About The Position

Pay: Start at $18-$19.50/hour ($34,560-$40,560+ annually) wage depends on availability and applicable experience; bonus and overtime wage potential every month into addition to regular hourly pay! Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Requirements

Minimum of 2 years previous Restaurant Leadership experience is required.
Be able to open and close the restaurant (paid training will accomplish this)
Work at least 30 hours a week (we are happy to work with school schedules)
Must be able to work a flexible schedule including opening, closing, weekends and holidays
Lead a team of 15-20 people simultaneously
Adhere to Chick-fil-A and NC DHEC Food Safety standards
Exhibit exceptional customer service/hospitality characteristics
Be servant-hearted and humble, must be coachable and willing to learn
Lead and assist in operations in such a way to effectively meet established labor cost, food cost and customer service metric goals
Believe in a total team mentality with expectations to spend time performing FOH and BOH functions and other duties assigned by the Owner/Operator, Directors, and other leaders including cooking, cleaning, food preparation and serving guests
Coach team members to maintain consistency in food and service to increase sales and continuously improve hospitality
Work in conjunction with all management to enforce compliance with all employment policies in areas of responsibility
Review and monitor financial and operating performance of the restaurant; develop and implement action plans to correct inadequate performance

Nice To Haves

ServSafe Certification is preferred.

Responsibilities

Be able to open and close the restaurant (paid training will accomplish this)
Lead a team of 15-20 people simultaneously
Adhere to Chick-fil-A and NC DHEC Food Safety standards
Exhibit exceptional customer service/hospitality characteristics
Be servant-hearted and humble, must be coachable and willing to learn
Lead and assist in operations in such a way to effectively meet established labor cost, food cost and customer service metric goals
Believe in a total team mentality with expectations to spend time performing FOH and BOH functions and other duties assigned by the Owner/Operator, Directors, and other leaders including cooking, cleaning, food preparation and serving guests
Coach team members to maintain consistency in food and service to increase sales and continuously improve hospitality
Work in conjunction with all management to enforce compliance with all employment policies in areas of responsibility
Review and monitor financial and operating performance of the restaurant; develop and implement action plans to correct inadequate performance

Benefits

monthly bonus potential
overtime hours available
insurance contributions
PTO
childcare reimbursements ($500/month)
annual raises
college and trade school scholarships
continuous leadership development
retirement contribution (eligible after 2 years of employment)
phenomenal culture and work environment
referral bonuses for bringing new team members to our team
discounts on food when off-the-clock; free food when on-the-clock (subject to fluctuate as food cost goals are successfully met)