About The Position

As a Cashier at Chick-fil-A in DFW Airport, you are the first point of contact for travelers who are hungry, in a hurry, and counting on efficient, friendly service. This role operates in a high-volume, fast-paced environment where accuracy, energy, and professionalism matter. You will process transactions, assist guests with menu selections, and help maintain an organized, clean workspace while delivering a positive experience for every customer.

Requirements

  • High School Diploma or GED required
  • Ability to work in a fast-paced, high-energy environment
  • Basic math skills for handling payments and making change
  • Strong communication skills and ability to work both independently and as part of a team
  • Demonstrated reliability, sound judgment, and professionalism

Nice To Haves

  • Food service or customer service experience preferred but not required

Responsibilities

  • Accurately process guest orders using the point-of-sale system, including cash, credit, and debit transactions
  • Follow cash-handling and loss-prevention procedures to ensure accuracy and accountability
  • Provide knowledgeable menu guidance, including answering questions related to ingredients and food allergens
  • Respond promptly and professionally to guest requests or concerns, escalating to management when needed
  • Maintain guest satisfaction by delivering courteous, efficient service during peak travel periods
  • Support daily operations by assisting with seating, stocking, cleanup, phones, and general restaurant needs
  • Contribute to training and supporting new team members through positive reinforcement and teamwork
  • Keep work areas clean, organized, and compliant with safety and sanitation standards
  • Consistently meet service quality expectations, including Secret Shopper standards
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