Chick-fil-A Team Lead - Samford University

Aramark • Homewood, AL

3d • Onsite

About The Position

Chick-fil-A at Samford University prioritizes customer service, friendly personas and delivering a quality product to our guests each and every time. We take pride in serving our guests and students, and we are currently looking for our next great Team Leader!

Working for Aramark located at Samford University, offers the opportunity of development and advancement in a fast-paced environment. As a Team Leader, you will assist with overseeing the operations of the restaurant while guiding Team Members and ensuring guests are satisfied with their service.

We look forward to developing your talent as well as your career at Aramark!

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Requirements

• Previous Chick-fil-A experience preferred
• Great customer service and interpersonal skills
• Strong Leadership and supervisory skills
• Ability to work in a team environment
• Serve Safe Certification
• Ability to follow detailed written and verbal instructions
• Food Service Experience preferred
• Requires frequent lifting/transporting hot food items
• Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
• This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs
• Responsible for taking samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists
• Greet customers as they approach and leave the serving line
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
• Ensures that all work areas and serving utensils are cleaned and sanitized
• Responsible for accurate disposal of waste from the service line
• Transfers supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately
• Cross-train in areas as the need arises
• Able to work in concessions, catering, and special events required by your manager
• Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
• Completion of any task requested by a supervisor or member of the Aramark management team.
• Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers. Request support from utility workers for sanitation issues of the line as needed.

Benefits

• Shift Differential: Earn an extra $1 an hour after 5pm and all day on weekends!
• Annual Merit Increase
• Free meals provided.
• Leadership, promotion, and development opportunities to grow within our company!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees