Hounds Town Shift Leader

Smyrna•Smyrna, GA

10d•Onsite

About The Position

A Dog Daycare Shift Leader plays a crucial role in overseeing daily operations, ensuring smooth workflow, and maintaining a safe and engaging environment for dogs and staff. Offering fully interactive doggie daycare, overnight dog boarding, and dog grooming services, Hounds Town Atlanta - Smyrna is the place for dogs to be dogs! With expansive play areas for all day play, large luxury suites for overnight dog boarding, a pampering doggie day spa offering bathing services, retail, and a pet taxi service, Hounds Town Atlanta - Smyrna is a town designed just for dogs. Our natural pack environments allow dogs to play in groups of other dogs their own size, temperament, and play style all day long-socialization that contributes greatly to a balanced life for a dog. Our themed overnight boarding suites allow for a relaxing and restful sleep after a full day of play.

Requirements

Experience in dog daycare, pet care, or animal handling.
Leadership skills with the ability to manage a team effectively.
Strong communication and customer service skills.
Knowledge of dog behavior and safety protocols.
Ability to multitask and work in a fast-paced environment.
Pursuing bachelors or post graduate

Responsibilities

Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.
Monitor dog behavior and intervene when necessary to maintain a safe play environment.
Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures.
Communicate with pet parents, addressing concerns, providing updates, and ensuring excellent customer service.
Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.
Ensure facility cleanliness, following sanitation protocols to maintain a hygienic environment.
Handle administrative tasks, such as check-ins, payments, and record-keeping.
Open or close the facility, depending on shift responsibilities. (AM and PM)