Team-mate with SHIFT LEADER opportunity

City Barbeque•Circleville, OH

About The Position

City Barbeque is seeking an experienced restaurant teammate with the potential to become a Shift Leader within 60–90 days, contingent on meeting the position’s criteria. After learning all teammate stations and areas, Shift Leaders perform and train all teammate duties and supervise shifts to support successful day-to-day operations. They help ensure excellent guest service and product quality, lead by example, and model standards and behaviors consistent with the company’s values and culture. City Barbeque teammates prepare smoked-on-site meats and scratch-made sides while creating an atmosphere of backyard hospitality. The company describes its culture as team-oriented and focused on serving guests, having fun at work, and growing. Its four stated values are safety first; treating others with integrity, fairness, and respect; delivering quality without sacrifice; and producing profit and cash flow for long-term value.

Requirements

2–3 years of customer service experience in a restaurant environment.
1–2 years of leadership, supervisory, or management experience in a restaurant environment.
Act with integrity and honesty.
Exercise situational leadership successfully.
Resolve conflict professionally.
Demonstrate effective oral communication skills.
Collaborate well with others.
Effectively build teams.
Lead with positivity and appreciation.

Responsibilities

Maintain regular and consistent attendance and punctuality.
Deliver backyard hospitality by anticipating guest needs and monitoring overall store flow.
Delegate tasks fairly so teammates can create and maintain the guest experience.
Remain calm during high-volume periods or unusual events and keep the store operating to standard.
Organize assigned opening and closing duties, ensure food safety systems are followed, and keep work stations clean and safe.
Follow cash management and register policies, including cash handling, safety, and security procedures, and ensure the shift team follows proper practices.
Emphasize safety and security standards and ensure teammates are trained to respond appropriately to unsafe situations.
Assist with training new teammates by positively reinforcing successful performance.
Communicate regularly with the General Manager about teammate performance during shifts and store production goals.
Create a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to teammates.
Learn and train in Front of House positions: cashier for walk-in and drive-thru when applicable, and counter server duties including expo, curbside, and guest services.
Learn and train in Back of House positions: pits (preparing and smoking meats), boards (line cooking and meat cutting), prep (making sides and desserts from scratch), and dishwasher/utility duties.

Benefits

Advancement opportunities.
Reviews twice a year, with opportunities for raises.
Bi-weekly pay or daily pay options.
Up to $2,400 per year in free BBQ.
25% off-the-clock discount.
Free uniforms and slip-resistant shoes.
Vacation pay.
Holiday pay for four holidays at time and a half.
401(k) match up to 4% of salary.
Annual scholarship opportunity of up to $3,000 per year.
Flexible scheduling.
Medical, dental, and vision insurance after 60 days.
Paid basic life insurance.
Voluntary life insurance.
Short-term disability.
Bereavement pay.
Healthcare benefits and programs, including accident and hospital insurance and Health Savings Accounts.
Purchasing Power credit alternative.
Access to the City Cares teammate assistance fund for qualifying hardship or disaster situations.
Access to counseling and community resources through the Employee Assistance Plan for eligible teammates.
Free food.