Fire Bowl Café Hiring Shift Leader– Health Benefits, Weekly Pay, & PTO

Talentuition•Round Rock, TX

1d•Onsite

About The Position

Welcome to Fire Bowl Café, where modern Asian cuisine meets fresh, fast, and flavorful dining. Founded in Austin, Texas, we've been dedicated to crafting an unforgettable dining experience since 1996. At Fire Bowl Café, we hold the dining experience in the highest regard, ensuring that every meal is not just a meal, but a memorable occasion. We’re looking for a Shift Leader to join our team and help lead daily restaurant operations across our Round Rock, Arbor, Lakeline, and Brodie locations. As a Shift Leader, you’ll play an important role in ensuring smooth service, delivering exceptional hospitality, and supporting a strong, high-performing team. In this role, you’ll lead and support both front-of-house and back-of-house team members, maintain food quality and safety standards, and help ensure an efficient and welcoming experience for every guest. You’ll also have the opportunity to coach and develop employees, address customer concerns, and work alongside management to improve overall restaurant performance. If you’re a hands-on leader who enjoys working in a fast-paced restaurant environment, takes pride in great customer service, and knows how to motivate a team, we’d love to hear from you!

Requirements

At least 18 years of age
High school diploma or equivalent
2+ years of experience in a fast-paced restaurant environment, including supervisory or leadership responsibilities
Proven ability to provide excellent hospitality and customer service
Strong leadership and team management skills
Knowledge of restaurant operations, food service, and standard operating procedures
Strong understanding of food handling, sanitation, and food safety practices
Excellent communication, problem-solving, and conflict-resolution skills
Ability to multitask, remain organized, and work effectively under pressure
Ability to coach, train, and motivate team members
Must be available to work flexible shifts, including days, nights, weekends, and holidays

Nice To Haves

Food Safety Certification, or willingness to obtain one

Responsibilities

Oversee daily restaurant operations to ensure smooth service and customer satisfaction
Lead and supervise restaurant employees, providing guidance, support, and real-time feedback
Assign team members to appropriate stations and help maintain an efficient workflow throughout each shift
Deliver exceptional hospitality and create a welcoming experience for every guest
Drive sales through thoughtful upselling, suggestive selling, and knowledge of menu offerings
Ensure food quality, presentation, and service standards are consistently maintained
Enforce standard operating procedures for food handling, storage, sanitation, and overall food safety
Conduct shift briefings and communicate daily goals, specials, promotions, and operational priorities to the team
Monitor service flow, ticket accuracy, order completion, and overall guest experience
Train and develop team members to improve performance and maintain consistent service standards
Address customer questions, concerns, and complaints promptly and professionally
Complete opening and closing responsibilities, including cash reconciliation and shift reporting, as needed
Assist with inventory counts, stock levels, and ordering when required
Conduct interviews and participate in the hiring process to help build a strong restaurant team
Collaborate with management to implement strategies that improve restaurant operations and overall performance