Shift Leader

Tailwind Deli News & Gifts Inc•Roanoke, VA

About The Position

Tailwind is seeking a motivated Shift Leader to oversee the smooth operation of a fast-paced restaurant during a shift. The role provides excellent customer service, maintains food quality and safety standards, and leads by example to help ensure customers have a positive experience and the restaurant runs efficiently. Tailwind encourages Veterans and military family members to apply.

Requirements

  • Pass a background check to receive an airport badge.
  • Have reliable transportation and the ability to be punctual.
  • Be capable of standing for long periods.
  • Be capable of reaching, bending, and frequently lifting up to 50 pounds.
  • Work efficiently in a fast-paced setting.
  • Have strong teamwork and communication skills.

Responsibilities

  • Lead the restaurant during a shift.
  • Understand and follow Tailwind policies, procedures, standards, specifications, guidelines, and training programs.
  • Work as a team member to support success across all areas of the restaurant.
  • Fill in where needed to meet service standards and maintain efficient operations.
  • Maintain a hygienic and safe work environment.
  • Report to work punctually and assist in emergencies as outlined by restaurant standards and Tailwind policies.
  • Ensure equipment is maintained according to the restaurant safety and preventive maintenance program.
  • Treat hourly employees and management team members with professionalism and respect.

Benefits

  • Health, dental, and vision insurance offered to full-time employees.
  • Paid training.
  • Employee discount.
  • Employee referral program.
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