Shift Lead

Burrachos LLCBrookfield, WI
Onsite

About The Position

Burrachos is a family-owned, fast-casual restaurant serving fresh, Mexican food with a focus on hospitality. We are looking for a Shift Lead who brings steady leadership, a positive attitude, and an appreciation for good food. This role is responsible for supporting the team, keeping the energy upbeat and welcoming, and ensuring daily operations run smoothly. The Shift Lead will encourage great service, lend a hand where needed, and act as a bridge between teamwork and leadership, lifting others up and leading by example.

Requirements

  • Excellent communication
  • Dependability
  • Be at least 18 years old
  • Have at least 3 months of experience working in a restaurant/ customer service
  • Ability to work in a fast-paced environment
  • Enthusiastic and friendly attitude
  • Valid driver’s license with a clean driving record

Nice To Haves

  • Passion and willingness to train our great team

Responsibilities

  • Prepare food orders
  • Prep/cook food when needed
  • Enter customer sales, accept payments, and provide change when needed
  • Handle and resolve customer concerns with professionalism
  • Maintain restaurant cleanliness
  • Engage with customers
  • Answer customer questions
  • Lead and help train team members to deliver excellent customer service
  • Assist with catering as needed, including taking phone orders, delivering, and working off-site at catering events

Benefits

  • Base Pay + Tip Incentives currently averaging over $20.00/hour
  • Shift Premium! Friday-Sunday
  • FREE Food! You get a free meal with every shift worked
  • Discounts! When you aren’t working, you AND your guests get discounts on our fabulously fresh food
  • Flexible Schedule! Helping you balance other important life commitments, such as family or school
  • Will pay for SERV Safe Certificate
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