Shift Lead

Jushi • Tyngsborough, MA

20d • Onsite

About The Position

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. †) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. We identify, evaluate, and acquire U.S.-based cannabis operations within each state to vertically integrate, produce, and distribute medical-grade cannabis formulations in the United States, offering patients and customers premium cannabis and related products. The Shift Lead will partner with the Dispensary Manager(s) to support the team. This role should lead by example by being the ultimate illustration of service, dedication, pace, and energy. The Shift Lead should mentor, motivate, elevate, and inspire the team by keeping a positive and can-do attitude at all times.

Requirements

• High School diploma or General Education Development (GED) required
• Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
• Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
• High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
• Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling

Nice To Haves

• Associate or Bachelor’s degree in any field preferred

Responsibilities

• Follow and uphold established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to train and share that knowledge with other members of the team
• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Store Managers
• Assist Customer Care Consultants in the consultation of patients to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our patients differently
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift
• Correct cash handling and discount application
• Verification of proper documentation and ID for customers
• Security measures and safety compliance
• Maintenance of an organized and clean store
• Support of open communication with the management team and other coworkers
• Reporting of team member issues or customer situations
• End of day daily update e-mails
• Opening and closing duties
• Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations, including:
• Lead in the onboarding and training of new Customer Care Consultants in partnership with the Store Managers
• Follow all Safety & Security procedures for opening and closing

Benefits

• Medical
• Dental
• Vision
• Life
• Short, and Long Term Disability
• Flexible Spending Accounts
• Paid Time Off
• Paid Holidays
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED