Full Time Shift Lead - Fair Ave.
About The Position
At Verve Coffee Roasters, we believe the coffee experience is our responsibility from seed to cup. Coffee is our craft, our ritual, our passion. It drives us and inspires us. With this simple truth and responsibility we are bridging the gap from farmlevel to streetlevel. We seek an enthusiastic person to join us in continuously raising the bar on our coffee and culinary offerings. Join our team as a Shift Lead, and you'll be surrounded by knowledgeable baristas, culinary pros, and supportive colleagues while being instrumental in leadership & the delivery of superior coffee and food pairings.
Requirements
- Excellent communication skills (both verbal and written)
- Strong organizational and detail-oriented skills
- Ability to collaborate effectively within a team
- Logical and methodical problem-solving skills
- Ability to multitask and adapt in a demanding and occasionally stressful environment
- Ability to give and receive constructive feedback
- Availability for a minimum 30-hour work week
- Available to work weekends and holidays
- Must be able to stand for long periods of time
- Food service training
Nice To Haves
- Prior supervisory experience
- Experience handling cash
Responsibilities
- Ensure that superior products are being served to customers
- Maintain positivity and enthusiasm at all times
- Support staff with product knowledge and education
- Promote an excellent experience for both employees and customers
- Anticipate & proactively address customer and store needs
- Handle cash with flawless accuracy
- Promote teamwork and excellent communication within the café
- Provide on-the-job education and mentoring
- Cafe cleanliness
- Plan and execute Lead Guide throughout shift
- Maintain Shift Lead Communication Log
- Ensure kitchen and bar crews produce superior products
- Direct work flow on the floor during the shift
- Check in all deliveries and file invoices appropriately
- Ensure that side work and Hot Corners are addressed each shift
- Provide change for registers, count previous deposits, take deposit to bank, maintain backup bank
Benefits
- Competitive Hourly wage
- Employee Assistance Program (EAP) - Physical and mental health, financial and legal coaching available at no cost to the employee
- Free coffee with every paycheck and 30% employee discount on all merchandise, whole bean, beverages, and food items
- Continuing coffee education classes
- Mentorship and positive work environment
- Paid sick time
- Healthcare Benefits (for full-time employees working over 30 hours per week) including medical, dental, vision
- 401k
- Holiday Pay after 90 days of employment
- Eight observed holidays per year
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
