Lead

Wingstop - Sizzling Platter•Sandy, UT

3d•Onsite

About The Position

Wingstop is more than a restaurant — it is a full-on flavor experience. Since 1994, we have been serving fresh, made-to-order wings that keep guests coming back. Our mission is simple: serve the world flavor through great food and unforgettable service. At Wingstop, every role matters. As a Shift Lead, you will play a critical role in guiding the team, supporting operations, and ensuring every guest leaves satisfied. The Shift Lead supports daily restaurant operations by supervising team members, ensuring operational standards are met, and delivering an exceptional guest experience. This role serves as a leader on duty and works closely with management to maintain performance, quality, and service standards.

Requirements

Previous restaurant or leadership experience preferred
Strong communication, leadership, and problem-solving skills
Ability to work in a fast-paced environment and manage multiple priorities
Dependable, accountable, and team-oriented
Flexible availability, including evenings, weekends, and holidays

Responsibilities

Lead and support Crew Members during shifts to ensure smooth operations
Provide coaching, direction, and real-time feedback to team members
Deliver excellent guest service and resolve guest concerns professionally
Ensure food quality, accuracy, and presentation meet Wingstop standards
Monitor and enforce food safety, sanitation, and cleanliness requirements
Assist with opening and closing procedures, including cash handling and shift reporting
Delegate tasks effectively to maintain efficiency during peak business periods
Support training and onboarding of new team members
Maintain a safe and organized work environment
Step into Crew Member responsibilities as needed