Shift Lead- Cannabis

Vireo Health•Lake Worth, TX

13d•$17•Onsite

About The Position

The Shift Lead is responsible for promoting and selling products, ensuring high levels of customer satisfaction, delivering excellent customer service, and enhancing the customer experience in-store. This role also involves being a keyholder responsible for opening and closing the store.

Requirements

Customer service experience in restaurant, hospitality, and retail
Reliable, punctual, dependable, and trustworthy
Ability to work in a fast-paced environment
Ability to work days/nights/weekends/holidays
Willing and able to submit fingerprints for a Level 2 background screening upon hire
Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach
Must have reliable transportation to store

Nice To Haves

Sales experience in a retail store environment is preferred, but not required
High school diploma or equivalent, or GED

Responsibilities

Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
Ensures high levels of customer satisfaction through excellent customer service
Greets and checks in customers in a friendly and welcoming manner
Assists customers in-store, on the phone, and processes online orders
Encourages sales through engagement of customers, suggestive selling, and sharing product knowledge
Ensures compliance with legal requirements and has a full understanding of the training and compliance binder
Assists with inventory, including receiving and stocking merchandise
Upholds the Company policies and procedures and MED compliance standards
Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc., are visible and updated
Responsible for maintaining a clean, neat, and well-stocked store, as well as ensuring general housekeeping duties are upheld
Responsible for opening and closing the store as a keyholder
Support management in training new employees