Shift Lead - Redwood City

Peet's Coffee•Redwood City, CA
•$23 - $23

About The Position

Peet’s Coffee is seeking a Shift Lead to direct shift activities and support smooth day-to-day coffeebar operations. The role involves leading task deployment, delivering high-quality customer experiences, supporting an accountable and collaborative team environment, and carrying out operational duties such as opening and closing routines, cash handling, inventory tasks, and visual updates. Shift Leads work in a fast-paced environment and are expected to adapt to changing priorities, develop their skills, and use sound judgment to address problems. The position requires availability for at least three days per week, including times that meet business needs such as early mornings, evenings, weekends, nights, and/or holidays. The listed pay range is $22.50–$23.00 per hour, with estimated average cash and electronic tips of $3.00–$6.00 per hour. The role offers a flexible part-time schedule.

Requirements

  • At least 1 year of experience in a leadership role and/or directing the work of others.
  • At least 1 year of experience with POS and cash-handling responsibilities in a related industry.
  • Availability for a minimum of three days per week or more, meeting business needs that may include early mornings, evenings, weekends, nights, and/or holidays.
  • Legally eligible to work in the country where the job is located.
  • Able to comply with Peet’s Employment of Minors policies and work with, among, and/or direct the work of minors.
  • At least 18 years of age.
  • Able to perform various physical tasks during the work shift.

Responsibilities

  • Lead shifts by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
  • Model genuine customer engagement, commitment to craft, high product quality, and friendly service.
  • Maintain a clean and welcoming coffeebar.
  • Communicate clearly and collaborate effectively to support a positive team environment.
  • Set an example through accountability, professionalism, and reliability.
  • Perform opening and closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
  • Develop skills, adapt to new priorities, and use sound judgment and problem-solving to keep shifts running smoothly.

Benefits

  • Medical, dental, and vision benefit options.
  • Paid vacation, accruing after completion of 4 months of employment.
  • Free coffee and tea beverages and fresh baked goods.
  • Employee discount.
  • 401(k) with matching; employees must be at least 18 years old to qualify.
  • Employee Assistance Program with resources for employees.
  • Flexible part-time schedule.
  • Tuition scholarship opportunities with Oregon State University E Campus.
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