Dairy Queen Shift Lead

Ridley's Family Markets • Eagle Mountain, UT

5d • Onsite

About The Position

The Shift Lead is responsible for performing essential duties with accuracy and maintaining a high level of productivity. This role requires exhibiting and developing customer relations through friendly and courteous behavior, promoting high morale within the department and store through honest and open communication, and maintaining good working relationships with other department managers to improve storewide sales. The Shift Lead must comply with all company policies and provide professional examples for other store team members. A clean and organized department that promotes a great customer experience is also a key responsibility, along with maintaining adequate and appropriate department records.

Requirements

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.
• Ability to read and interpret documents such as safety rules, operating and maintenance manuals.
• Basic computer skills preferred.
• None (experience).
• Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a or guest concern.

Responsibilities

• Exhibit and develop customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly professional methods of honest and open communication.
• Maintain good working relationships with other department managers with the objective of improving sales storewide.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Provide professional examples for other store team members to follow.
• Maintains clean and organized department that promotes a great customer experience.
• Help Maintain adequate and appropriate department records at all times.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed