Shift Lead 1
About The Position
As a Shift Lead 1, you will support store performance to ensure the store meets or exceeds customer service standards, sales plans, profitability, operating procedures, and merchandising objectives. You will learn best practices for training and developing a team and set expectations for excellent customer service by leading by example. The role includes collaborating with the General Manager on store operations and handling opening and closing responsibilities, which may include delivering the daily bank deposit. Pay is $15.00–$17.00 per hour. Compensation within the range depends on the applicant’s education, experience, knowledge, and skills, as well as internal equity and market data.
Requirements
- Must be at least 18 years of age.
- High school diploma or equivalent.
- Valid driver’s license and reliable transportation.
- Ability to achieve placement in the succession program.
- Excellent communication skills and computer proficiency.
- Ability to complete required training within two months of hire.
- At least one year of external retail experience, or a proven track record as a Lead for at least six months with successful completion of testing on Basic, Intermediate, and Advanced training modules (internal).
- Before becoming a key holder, candidates must successfully complete testing on all required Intermediate training.
- Ability to lift 50 lbs.
Nice To Haves
- Experience leading a team is preferred.
- New hires with at least six months of managerial experience may be considered for this position.
Responsibilities
- Collaborate with the General Manager to learn expectations and procedures for store operations, sales plans, profit margins, payroll, and controllable expenses (P&L).
- Conduct water analysis and mechanical repairs.
- Increase commercial and residential sales and customer counts.
- Ensure the team follows all safety protocols.
- Identify new talent to join the team.
- Maintain a clean, well-merchandised, and welcoming environment.
- Assist with merchandising and inventory control.
- Handle opening and closing store responsibilities, which may include delivering the daily bank deposit.
- Learn best practices for training and developing a team and lead by example in providing excellent customer service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
