Shift Lead - All Locations

Penzone Salons • Dublin, OH

15h • Onsite

About The Position

The Shift Lead will travel to all PENZONE Salon + Spa Locations in the Columbus area and perform opening and closing shifts as the Manager on Duty (MOD). This role serves as a coach and role model, setting the tone for the entire salon. The Shift Lead will support all support professionals, including managing schedules, approving and blocking appointment books, and handling call-offs. Responsibilities also include managing petty cash, deposits, cash drawers, and other duties as assigned by management. The Shift Lead is expected to attend company meetings, provide innovative solutions to guest concerns, and perform opening/closing duties within the salon while delivering extraordinary guest service.

Requirements

• Enthusiasm and excellent written and verbal communication skills
• Maintain a professional appearance (hair, make-up and fashion forward image)
• Proven leadership skills and excellent organizational skills required
• Excellent written + verbal communication skills
• Previous successful managerial experience
• Strong interest in a leadership role + guiding a team to success
• Ability + desire to work in a fast-paced (sometimes challenging) environment
• Track record of high achievement and a sense of self-motivation
• Glaring attention to detail and organization
• Working knowledge of Microsoft Office programs
• Demonstrate the ability to adapt quickly to changing priorities
• Capable + willing to work a flexible schedule, including nights and weekends
• Reliable transportation and willingness to work at all PENZONE Salons + Spas locations

Responsibilities

• Travel to all PENZONE Salon + Spa Locations in Columbus area
• Perform opening and closing shifts as the Manager on Duty (MOD)
• Serve as a coach and role model, setting the tone for the entire salon while MOD
• Supporting all support professionals, including schedules, approving and blocking of appointment books and call offs
• Responsible for petty cash, deposits, cash drawers, and other duties as assigned by management
• Attend company meetings as required
• Support the team by providing innovative solutions to guest concerns in a timely manner
• Perform opening/closing duties within the salon
• Provide extraordinary guest service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed