Shift Lead Full Time

Stinker Stores, Inc.•Boise, ID

3d•Onsite

About The Position

The Shift Lead rocks the customer service specialist role and brings some scent-sational leadership to the team. You’ll lead with enthusiasm, assist in managing store employees, and make sure everyone is following the company’s policies and procedures. Above all, you’ll be dedicated to ensuring a stinkin’ awesome customer experience!

Requirements

Must be at least 19 years of age.
Must consent to and pass a background check.
High School diploma or equivalent.
Prior customer service experience in a retail setting.
Able to balance on a step stool or step ladder, lift up to 50 lbs., and work from floor to eye level.
Able to work in a cooler at an average temperature of 32 degrees.

Nice To Haves

Ability to learn new concepts and stay organized, maintaining a high level of attention to detail while multitasking (there are a lot of moving pieces and skunks headed in every direction!).
Solution focused thinking- You get 5 minutes to complain, and then we solve problems and kick tail!

Responsibilities

Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, answering questions, and resolving customer concerns.
Keep the store smelling like roses! Tidy up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage.
Keep merchandise from getting skunky, ensuring items are stocked, faced, and priced correctly.
Manage vendor, warehouse, and fuel deliveries, ensuring everything is in order.
Create, submit, and edit supply orders, keeping inventory stocked and ready to rock!
Assist in onboarding and training, and sniff out ways to engage and motivate the team.

Benefits

Medical, Dental, Vision, and Flexible Spending Account (FSA) options for Full Time employees
Retirement: 401(k) & Roth with a generous 25% discretionary company match of the first 10% of your wages contributed
Paid Time Off that increases with tenure for Full Time Employees
6 paid holidays annually (holiday premium pay for hours worked) for Full Time employees
Employee Discounts - on fuel, merchandise, food, and more
DailyPay - giving you the option to access eligible earned wages before your regular payday.
Employee Assistance Program
Employee referral bonuses
$0.50/hour overnight premium for hours worked between 10:00 p.m. and 6:00 a.m.
Ongoing training and development
Opportunities for career advancement
Competitive hourly pay with annual merit increases