Shift Lead - STRTP

CHILDRENS RECEIVING HOME•Sacramento, CA

1d•$23 - $27•Onsite

About The Position

The Shift Lead is responsible for campus-wide support and providing leadership during scheduled hours. This role involves ensuring the safety and well-being of clients by maintaining continuous communication with Residential Counselors, mediating between staff and youth, and providing feedback and training to staff. The Shift Lead also plays a crucial role in crisis intervention, de-escalation, and developing therapeutic relationships with youth. Additionally, this position involves administrative tasks such as preparing schedules, documenting incidents, and ensuring compliance with agency and CCL standards. The Shift Lead also participates in recreational activities with youth and maintains a safe and healthy work environment.

Requirements

Ability to work varied hours including nights, weekends, and holidays.
Must be familiar with, and have the ability to carry out, all emergency/disaster plans.
Ability to perform each essential duty satisfactorily.

Nice To Haves

Experience in crisis intervention and de-escalation techniques.
Knowledge of Therapeutic Crisis Intervention (TCI) and Life Space Interview (LSI).

Responsibilities

Maintain continuous communication with Residential Counselors (RC’s) to ensure safe and effective supervision of clients.
Act as a mediator between staff and youth, providing leadership and assistance in resolving crisis situations.
Provide feedback to RC’s to promote growth and learning.
Direct Residential Counselors in the performance of their duties.
Train new Residential Counselors.
Evaluate Residential Counselors in the performance of their duties.
Address employee complaints with support from Supervisors.
Prepare schedules to ensure coverage of shifts in compliance with required staffing ratios.
Develop and maintain therapeutic relationships with all youth while maintaining boundaries.
Pro-actively check in with the youth frequently to prevent crisis situations.
Remain with staff and clients during a crisis situation until resident returns to their baseline behavior pattern.
Assist clients in de-escalating after a crisis situation, conduct Life Space Interview (LSI) and complete any necessary documentation.
Provide assistance to staff with each child in working with a group and in handling individual problems.
Ensure that staff is utilizing proper Therapeutic Crisis Intervention (TCI) intervention/techniques.
Intervene in crisis situations as instructed in TCI to ensure safety of clients, assume lead role when intervention involves use of physical containment.
Analyze crisis situations to determine the cause of the problem and possible ways to prevent the situation in the future.
Assist as needed in the development and implementation of Safety Plans for youth displaying high risk behaviors.
Ensure staffing ratios are met at all times.
Notify staff of new policies and protocols.
Ensure that Dorm Schedules and Program Activity schedules are followed.
Restrain clients as instructed per TCI to ensure the safety of staff and clients.
Participate with the youth in a variety of recreational activities to help build and maintain positive relationships with the clients.
Document incidents restraints and crisis in accordance with agency and CCL standards.
Communicate with Program Supervisor, Residential Counselors, Clinicians, Program Teams and CRH clinic regarding issues concerning the clients as needed, for continuity of care.
Provide transportation for clients as needed.
Maintain a safe and healthy work environment within assigned client support services for clients, staff, and visitors; reports all accidents or illnesses occurring in the workplace and/or during working hours per CRH/insurance requirements and procedures.
Accountable for reporting building and equipment damage and/or unsafe conditions and initiate action to correct any unsafe conditions.
Ensure clients living space meets and/or exceeds the expectations of CCL and CRH and provide regular feedback to the Program Supervisor.
Perform other agency duties as assigned.
Carry out all emergency/disaster plans.
Provide support to Residential staff, volunteers, interns, and any other auxiliary staff.
Provide childcare and supervision for the clients.
Attend and participate in regular staff meetings regarding program issues.
Attend mandatory in-service trainings.
Complete written documentation per program requirements, in compliance with agency policy and training and CCL Title 22 regulation requirements.
Attend and participate in team meetings to be aware of and facilitate the development and application of needs and services treatment plans for each child, providing documentation as necessary.
Ensure accurate recording of worked hours and notify a supervisor of any discrepancies in a timely manner and in accordance with agency guidelines.
Adhere to policies, procedures and regulations of the Children’s Receiving Home.
Model and support the principles and practices of quality management.
Maintain a focus on outcomes for assigned program.