MANGO - Part Time Shift Lead - Yorkdale Mall

Fox Group Canada Inc.•Toronto, ON

11d•CA$18 - CA$20•Onsite

About The Position

Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide. Fox Group (10,000+ employees globally) is a leading, fast growing retailer and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada. We are looking for a Part Time Shift Lead, who must be an exceptional leader who can motivate, inspire, and develop the store team.

Requirements

Minimum of 1 year of fast fashion experience
Prior sales management experience
Demonstrated ability to achieve individual selling goals and metrics
Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfort in making decisions and mediating conflict within a team-environment
Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
Exceptional interpersonal, communication and customer service skills
Ability to identify/assess top talent and train/develop/retain great people.
Proficient in windows-based software such as Excel, Word and Outlook

Responsibilities

Provide and ensure legendary customer experiences consistently
Establish Customer Satisfaction
Coach, Develop and maximize the success of all associates
Sets expectations and ensures accountability
Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
Build a team that works well together based on the needs of the store
Ensure training of the associate team
Analyze business and create action plans
Communicate effectively with/to team
Direct/execute company policies/practices
Direct merchandise flow
Ensure visual & merchandising standards and a positive in-store experience
Manage controllable expenses
Maintain Mango Procedures
Loss Prevention and Safety