MANGO - Full Time Shift Lead - Markville

Fox Group Canada Inc.•Markham, ON

11d•Onsite

About The Position

Fox Group, a leading and fast-growing retailer operating several well-known retail banners in Israel, Europe, and Canada, is looking for a Full Time Shift Lead for Mango at Markville. Mango is an internationally well-known fashion brand with over 2220 stores worldwide. The Shift Lead will be an exceptional leader responsible for motivating, inspiring, and developing the store team to provide legendary customer experiences and maximize sales potential.

Requirements

Minimum of 1 year of fast fashion experience
Prior sales management experience
Demonstrated ability to achieve individual selling goals and metrics
Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfort in making decisions and mediating conflict within a team-environment
Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
Exceptional interpersonal, communication and customer service skills
Ability to identify/assess top talent and train/develop/retain great people.
Proficient in windows-based software such as Excel, Word and Outlook

Responsibilities

Provide and ensure legendary customer experiences consistently
Establish Customer Satisfaction
Coach, Develop and maximize the success of all associates
Sets expectations and ensures accountability
Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
Build a team that works well together based on the needs of the store
Ensure training of the associate team
Analyze business and create action plans
Communicate effectively with/to team
Direct/execute company policies/practices
Direct merchandise flow
Ensure visual & merchandising standards and a positive in-store experience
Manage controllable expenses
Maintain Mango Procedures
Loss Prevention and Safety